Shipping Policy
At Artrovers, we offer digital invitations that are delivered electronically, ensuring a quick and convenient process. Since all our products are digital, no physical shipping or delivery is involved.
Delivery Process
- Once your order is confirmed, your digital invitation videos, JPG or PDF cards will be delivered via WhatsApp and/or email within 1 – 3 business days.
- You will receive a confirmation message or email when your order is being processed, followed by a notification with the final digital files once they are ready.
Revisions
- Your purchase includes one free revision of your digital invitation. Any additional revisions will be charged at ₹250 per page. For more details regarding revisions please read our Terms & Conditions.
- Revised files will be delivered within 1 – 3 business days from the time of receiving the requested changes.
Delivery Confirmation
- If you do not receive your digital files within the specified 1 – 3 business days timeframe, please check your email spam folder or WhatsApp message requests. If the issue persists, contact our support team at support@artrovers.com for assistance.
Incorrect Information
- Please ensure that you provide the correct email address and WhatsApp number when placing your order. Artrovers will not be responsible for non-delivery due to incorrect or incomplete information provided by the customer.
Non-Delivery
- As our products are digital in nature, delivery is considered completed once the files have been successfully sent to the email address or WhatsApp number you provided.
Order Cancellation
- Due to the nature of our digital products, cancellations are not possible once the payment has been made and the order has been processed.
For any questions or concerns regarding delivery, please contact us at support@artrovers.com.