Return / Refund Policy

At Artrovers, we specialize in digital invitations, and since our products are delivered electronically, we follow a strict no-return policy. Please review the details below regarding our return and replacement terms.

No Returns
As all of our products are digital and intangible, returns are not accepted once the digital file has been delivered to the customer via WhatsApp and/or email. By purchasing a digital invitation from Artrovers, you agree to this no-return policy.

Revisions and Modifications

  • Each order comes with one free revision to ensure that the final product meets your expectations. This free revision can be used for corrections in text in case any mistake is made at the time of filling out the product customisation form for placing order.
  • Any additional revisions beyond the free one will incur a charge of ₹250 per page.
  • Revised files will be delivered within 1 – 3 business days from the time we receive your request for changes.

Errors in Delivery

  • If you experience any issues with the delivery of your digital invitation, such as receiving an incorrect file or incomplete information, please notify us at support@artrovers.com within 2 days of receiving your files.
  • In the event of an error caused by Artrovers, we will correct the issue and resend the corrected file at no additional charge.

Non-Refundable Purchases

  • As our products are personalized and digital, we do not offer refunds under any circumstances once the final product has been delivered to your provided contact details (email or WhatsApp).
  • Please review all the information you provide carefully before placing your order to avoid errors or misunderstandings.

Customer Responsibilities

  • It is your responsibility to review the digital proofs and provide accurate information for customization. We recommend double-checking all details (e.g., names, dates, event information) before submission, as we are not liable for any errors that are not reported before the final file is delivered.

Contact Us

If you have any questions or concerns regarding our return or replacement policy, please feel free to reach out to us at support@artrovers.com, and we will assist you.